Our Return Policy
If you are less than delighted with your purchase, you may exchange or return your purchase within 30 days of placing your order. Unless items were damaged upon arrival, all shipping and handling charges must be paid for by the customer. Please include your receipt when returning merchandise. Payments made via credit card can be credited back to the original card used, or a credit can be issued for our Online Store. If the products have been used or damaged (other than in the process of shipping), TellmeOmuse will not be able to issue a refund.
Our return shipping address is:
332 Bleecker Street, POB K12
New York City, NY 10014
If you have any questions, please contact us at 1.646.942.4392 or email us at TheStore@TellmeOmuse.com.
Protecting Your Privacy
Like many other Internet sites, TellmeOmuse.com automatically tracks how our Web site is used. We profile Web site usage by tracking the TellmeOmuse.com pages viewed, the previous and following sites visited, the browser used and the computer’s address. This information is used to analyze trends, track use, and optimize site administration.
The shipping information related to an order (but not the purchase information) will be shared with the shipping company that TellmeOmuse uses for any given order.
TellmeOmuse is the sole owner of the information collected on this site. We will NOT sell or share contact information (such as name, email and/or mailing address) with any other entity.
When you shop at The TellmeOmuse Online Store we collect information needed to process your order. To assure you of the security of our site, you can click on the two seals that appear on the left side of all shopping pages: The Authorize.Net seal confirms that we are a verified Authorize.Net merchant, and the Comodo Trust Seal confirms that our website has been validated, that it is authentic, and that we use Secure Socket Layer (SSL) for secure transactions.
- When a credit card order is placed on TellmeOmuse.com the customer’s name, billing address, shipping address, telephone number and credit card number and expiration date are gathered. This is used to verify payment authorization, process your order, personalize your shopping experience, inform you of deliveries, deliver the merchandise to the proper destination and generate statistics. TellmeOmuse takes numerous precautions to protect our users’ information. When users submit sensitive information via our Web site, that information is protected both online and offline.
- For all purchase information, TellmeOmuse uses Secure Socket Layer (SSL) underneath HTTP, providing an encrypted channel and server authentication, so that all such information is transmitted through a secured server connection. Before your order is processed online, your browser will make a confirmed identification that the transmission of all data is being made between your computer and with TellmeOmuse.com. While on a secure page, such as our order form, the lock icon on the bottoms of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un–locked or open, when you are just “surfing.” You can learn more about SSL at www.SSL.com.
- While we use SSL encryption to protect sensitive information online, we also take several steps to protect user information offline. All of our users’ information, not just the sensitive information mentioned above, is protected. Only employees who need the information to perform a specific job are granted access to personally identifiable information. All employees are kept up–to–date on our security and privacy practices.
All content appearing on the TellmeOmuse web site, including, but not limited to code, trademarks, service marks, trade names, graphics, images, text, audio clips, button icons, and computer software, are the sole property of TellmeOmuse or its partners and suppliers, and protected by U.S. and international laws and treaties. Users are granted permission to browse and use the TellmeOmuse site for its intended purpose, which is for your retail use only as a consumer. Any other use, including and not limited to the reproduction, modification, distribution, transmission, republication, removal, deletion, addition, display, or performance of the content on this site or the exploitation in any other manner of any of the content of this web site, in part or in whole, is strictly prohibited.
Except as expressly authorized in writing, the use or misuse of any trademarks, service marks, trade names, logos, text, images, graphics, intellectual property or content from this web site is strictly prohibited. TellmeOmuse does not grant, by implication, or otherwise, any license or right to use any trademark, service mark, trade name or logo, or the content displayed on this web site, without the prior consent of TellmeOmuse. TellmeOmuse prohibits use of the TellmeOmuse logo as a link to any website unless creating such a link is approved in advance by TellmeOmuse. For approval, please email Info@TellmeOmuse.com.